SMS Script Reminder Service

(Avoid the queues.)

Receiving SMS Reminders is a simple and convenient way to keep up to date with your medication needs.

Script Reminders will be sent via SMS when your medication is due for renewal. If your scripts are kept at the pharmacy, the text message you receive will prompt you to text back YES to have the medication made up for collection, which is a great way to avoid the queues.

How do I sign up for SMS reminders?

It’s free to join, simply

  1. Drop your prescriptions(s) into the store
  2. Let us know you’d like to sign up for SMS reminders
  3. Provide your mobile phone number and sign a consent form to receive messages from the pharmacy

When will I be sent SMS script reminders?

  • Mid Repeat Reminder

    Mid Repeat Reminder – Where there are repeats remaining on your script, you will be sent a reminder a few days prior to your medication running out. If the script is held at the pharmacy, the message will also prompt you to text YES to have the medication made up for collection. Where multiple medications are listed in the message, you can text back YES to have all the medications made up.

  • Dispense Confirmation

    After the pharmacy has dispensed your medication, you will receive a dispense confirmation message to let you know that your medication is ready for collection.

  • Last Repeat Reminder

    When the pharmacy dispenses the last repeat on your script, you will be sent a reminder two weeks prior to your medication renewal date informing you that your last repeat has been dispensed and will remind you to see your doctor for a new script.

  • Expired Script Reminder

    If your script(s) are held at the pharmacy, two weeks prior to your script expiring you will receive an Expiring Script Reminder and to contact the pharmacy if you require a refill.

  • Owing Script Reminder

    Owing Script Reminders are sent when medication has been dispensed in an emergency without a script. This message contains the medication name and instructions to bring in a script as soon as possible.

What are the benefits?

  • You’ll never forget to re-order or renew your prescription
  • You’re less likely to run out of your important medication.
  • You won’t lose your prescriptions as they are kept at the pharmacy with our Scripts on File.
  • You’ll receive faster, more efficient service as you won’t have to wait for medications to be made up.
  • Advanced warning to book in and see your doctor

If you would like to know more about this free service, just ask our friendly staff.